You sit down to watch a movie, but the video suddenly stops and an error code appears on the screen. Do not panic. You can fix these problems quickly. Follow these exact steps.
Check your internet connection.
Unplug your router to reset the hardware. Wait one full minute before you plug it back in.
Force close the app.
Clear your device cache.
Update your operating system to the newest version.
Delete the software. Download the file again from your store.
The video buffers constantly. Your bandwidth drops too low. Disconnect other phones and computers from your network to free up space.
The screen goes black. Your hardware needs a reset. Turn off your device completely. Turn it back on and open the app.
The sound plays out of sync. Stop the stream. Go back to the main menu. Select the video again. This simple action resets the media player.